Arvest has announced the recent opening of the bank’s first ATM with Live Teller in Barry County, located at the Cassville branch.
Located inside the lobby at 503 Main St. in Cassville, the new ATM with Live Teller functions as a normal ATM but allows customers to have face-to-face communication and conduct transactions with Arvest tellers via a video screen.
Accessible during normal lobby hours, the new feature adds another level of convenience for customers conducting business inside the branch, as they will be able to receive similar personalized service with an Arvest teller through video.
“We’re excited to introduce the ATM with Live Teller to our Cassville customers,” said Sarah Dalton, Arvest Community Bank president in Cassville. “This technology has been well-received by Arvest customers across our footprint, as it offers a more convenient way to bank with us while still maintaining exceptional personal service they’ve come to expect from our in-person tellers.”
The Cassville branch plans to replace current drive-thru ATMs with the new ATM with Live Teller machines, which will extend banking hours outside of the normal lobby hours. Drive-thru ATMs with Live Tellers operate Monday to Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Regular ATM services will still be available 24/7.
With more than $26 billion in assets, Arvest Bank is a community- based financial institution serving more than 110 communities in Arkansas, Kansas, Missouri and Oklahoma. Established in 1961, Arvest Bank is committed to meeting the needs of its more than 830,000 retail and business customer households by continually investing in the digital tools and services customers expect.
Its extensive network of more than 200 banking locations provides loans, deposits, treasury management, wealth management, credit cards, mortgage loans and mortgage servicing as a part of its growing list of digital services. Arvest is known for its commitment to the communities it serves and to attracting, hiring and retaining a diverse group of talented people. Arvest is an Equal Housing Lender and Member FDIC. To learn more please visit www.arvest.com.
